stablished in 1982, Inlaks has spent its three decades of operation delivering world class ICT services to high end users all across the West African sub-region. Businesses in countries like Nigeria, Gambia, Sierra Leone, Guinea, Ghana, and Liberia have relied on Inlaks’s cutting-edge information technology to drive both services and growth like never before. The company’s services cover a broad range of business areas that include banking, telecommunications, oil/gas, power, utilities and the distribution sectors. Its range of services is equally extensive in the form of e-payment solutions, energy solutions, physical surveillance security systems, data center infrastructure, thermal management, and cloud computing.
The company boasts of expertise in the installation of commercial/resource planning software and services. Indeed, several transnational as well as other firms and individuals alike have reaped bountifully from doing business with Inlaks. Its mark is particularly evident in the financial industry. It has been actively involved in the installation and maintenance of over 5,000 mobile, cash accepting, and cash dispensing ATMs that have enhanced the sales of financial products by financial institutions in the most efficient and user friendly ways possible.
Incorporated as ‘Inlaks Computers’, the company, in its formative years, existed without a tagline, and leaned heavily on expatriates for its service delivery. However, through diligence and strategic engineering, this expatriate-dependent model was soon reversed. Wired to respond swiftly to customers’ ever changing demands, the company continually upgrades its system to accommodate whatever level of sophistication demanded by the industry at any given time. For example, its five-year strategic plan was a re-branding project aimed at announcing its coming of age as a self-sustaining entity. Thus, Inlaks Computers became Inlaks. Even more importantly, it adopted the tagline “own tomorrow” to announce a new dawn of a company complete with a restructured workforce. An initiative that has facilitated the development of Inlaks is the audacity with which it established ‘Inlaks Academy’, a massive training center at Ikeja, Lagos, where it trains youth on the building, installation and management of ATMs. Through this idea, Inlaks has maintained a unique balance of its personnel, having both old and new experts whose varied experiences combine to make possible the dynamism and innovativeness that have come to distinguish Inlaks.
Inlaks operates business strategies that resonate with its re-conceptualized core values of Innovation, Professionalism, Excellence, Adaptability, and Customer Service (IPEAC), which perhaps have boosted its competitive advantage. The range and size of the firm’s business engagements speak volumes of the high regard with which it is regarded by its clients. Zenith Pensions Custodian Limited (ZPC) in 2006 engaged it to install the Temenos T24 application software for its custodial operations. In 2008, it won and completed the implementation of the Temenos T24 that powered core banking operations for Bank PHB, now Keystone Bank Plc., across all of its 225 branches within 12 months. Similarly, it secured the patronage of the West African Monetary Institute (WAMI) to deploy the T24 to the Central Banks of The Gambia, Sierra Leone, Guinea, and Liberia, under the WAMI/ADB Payment System Infrastructure for the Eco Zone.
For its reliable and tested practices, Inlaks has won the patronage of the Central Bank of Nigeria (CBN), 18 of the 24 banks in Nigeria, and other lenders in six West African countries. With its team of professionals, it has integrated into the operations of elite firms the latest network infrastructure and security surveillance that have enabled organizations to conduct businesses round the clock.
Inlaks has received commendations from several quarters as its delivery of products and services to both internal and external users has helped many a business to turn around its fortunes. Thus, in 2019 it won four ISO certifications in integrated approach from the Professional Evaluation and Certification Board (PECB) Canada. These certifications cover ISO 9001 (Quality Management), ISO 20000 (IT Service Management), ISO/IEC 27001 (Information Security Management) and ISO 22301 (Business Continuity Management). Inlaks’s leadership position in IT services can be seen in the honour bestowed on the CEO, Mr. Femi Adeoti, by the Nigeria Television Authority (NTA) for Exemplary Leadership in Business Award for best global practices.
Senior Management Team
Femi Adeoti, Managing Director/CEO Africa Operations
Ashwin Hedge, Executive Director
Olufemi Muraino, Executive Director
Tope Dare, Executive Director, Infrastructure Business
Oladimeji Talabi Koyejo, Director, Regional Operations and Value-Added Services